The website is operated by: Smart Ark Ltd, a company registered in England and Wales. 

For any queries, please email us on


All prices are in GBP, including VAT where applicable.  If you are resident outside the European Union you are responsible for applicable taxes and custom fees according to your country's policy.

Secure Payment 

We hope that your purchase and shopping experience is as hassle free as possible.  We use Secure payment systems via PayPal. Your details are protected by their security and fraud prevention systems, which process your details using 128 SSL (Secure Socket Layer) encryption. This means we do not have access to your card or bank details. Please note, that it is not necessary to register with PayPal in order to purchase from Smart Ark.

Cancellation Policy

Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods, provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to Smart Ark Ltd, PO Box 61244, London N17 1AZ, United Kingdom, a refund will be provided within 30 days of the date of cancellation.

Ethical Policy

We are continuously looking to improve our ethical policy. We only use recycled paper for all stationary and biodegradable bubble wrap for packaging. Smart Ark website is also carbon off setted. All of our products are made from recycled paper. We try our best to source ethical materials, wherever possible. We have a clear aim to minimise environmental impact on our premises and working activities. We compost organic waste and ensure packaging waste is recycled, therefore strive to minimise waste that is sent to landfill sites.

Colours and Images

We try to show the colours of the products as exact as possible but we cannot guarantee that the colours seen on screen are the same as in reality.  How colours are perceived depend, in part, on your computer and your screen settings.


The copyright and other intellectual property rights in all material on this website (including without limitation photographs, graphical images are owned by Smart Ark and are protected by English and International laws (and are subject to section 77 of the designs and patents act of 1988) and may not be copied or reproduced without the permission of Smart Ark Ltd.

We do NOT authorise the copying, duplication, reproduction or alteration of any products, website content or free downloadable pages in any form, whether print, digital or online, without prior written consent.

All designs, images and graphics are copy right  © Smart Ark Ltd